FAQ
1. What is a Video Greeting Card?
A Video Greeting Card is a greeting card with a built-in screen that plays a personalized video message when opened. It’s a modern twist on traditional cards, allowing you to share memories, emotions, and messages in a more engaging way.
2. How do I upload my video to the card?
It’s easy! Once you purchase your card, you’ll receive instructions to upload your video through the card. Simply record your message and upload it!
3. Can I personalize the video card for any occasion?
Yes! Whether it’s for birthdays, anniversaries, holidays, or just to say “I love you,” our Video Greeting Cards are perfect for any occasion. You can customize your video message to match the special moment.
4. How long can the video be?
You can upload a video of up to 2 minutes. That’s plenty of time to say what’s in your heart!
5. How does the video play on the card?
Once the recipient opens the card, the video automatically plays on the built-in screen. No need to press any buttons—just open it and watch the magic happen!
6. Can I reuse the card?
The card is designed to be a keepsake, and while the video itself can’t be reused, the card itself can be kept as a reminder of the special moment you shared.
7. Is the video greeting card eco-friendly?
Yes! We strive to offer an eco-friendly alternative to traditional greeting cards, so our Video Greeting Cards are designed with sustainable materials in mind.
8. How long does shipping take?
Shipping times depend on your location, but most orders are processed within 10-15 business days. You'll receive a tracking number to follow your order’s journey!
9. Can I send the card directly to someone else?
Absolutely! During checkout, you can enter a different shipping address and we’ll send it directly to the recipient, along with a special note from you if desired.
10. What if I’m not happy with my order?
Customer satisfaction is our top priority. If there’s an issue with your order, please contact us within 30 days of receiving your card, and we’ll work with you to resolve it.